ORDER POLICY
At Lumora Bio Labs, we take care to ensure every order is processed accurately and efficiently. By placing an order through our website, you agree to the following order terms and conditions.
Processing Timeline
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Orders typically require 12-24 hours for processing and packaging before shipment.
This preparation period is separate from shipping transit times, which vary depending on the destination and chosen courier.
Order Accuracy
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Please verify that all customer, billing, and shipping details are entered accurately and in English before submitting your order.
Incomplete, misspelled, or inaccurate information may result in shipping delays or undeliverable packages.
Order Modifications
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Once an order has been placed and confirmed, modifications or cancellations cannot be made.
We strongly recommend reviewing all order details carefully prior to checkout.
Customer Responsibility
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Lumora Bio Labs is not responsible for delivery issues or losses caused by incorrect shipping information entered by the customer at checkout.
Contact
For questions or assistance related to an existing order, please reach out to our support team at
lumorabiolabs@gmail.com